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Description
Elevate Your Home with the Heritage Teal Rug from the Exclusive Heritage Collection
Discover the perfect blend of luxury and durability with the Heritage Teal Rug. Designed to bring elegance and sophistication to any space, this hand-tufted masterpiece is crafted from a premium cotton and chenille blend, delivering unparalleled softness and a rich, vibrant color palette. Transform your home into a stylish and inviting sanctuary with this statement piece.
The Heritage Teal Rug combines beauty with practicality, making it ideal for homes with children or pets. Its 9mm cut loop and cut pile construction create a textured finish that adds depth and character to any room, while the vibrant colors ensure the rug stands out as a focal point.
To maintain its beauty and longevity, vacuum gently using no brush or rotating head. Please note that natural fiber rugs may shed slightly over time, which is a normal characteristic of these handcrafted pieces.
Important Notes:
Elevate your décor with the Heritage Teal Rug, where timeless design meets modern functionality. Order now to experience the luxury and exclusivity of the Heritage Collection!
100% Best Price Guarantee
We believe luxury shouldn’t come with a hefty price tag. That’s why we proudly offer our 100% Best Price Guarantee. We consistently check and compare prices to ensure you’re getting the finest rugs at the lowest possible cost.
If you find the same rug for less, rest assured — we’ll match it. Shop with confidence knowing that not only are you bringing home exceptional quality, but also unbeatable value every time.
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Returns
At Ruggy, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, you may initiate a return within 35 days of the delivery date to receive a full refund (subject to return fees).
To be eligible for a return, please ensure that your original item is in its original condition and is returned without any of the following:
If the returned item(s) do not meet these conditions, we may reasonably deduct an amount from your refund to account for any use, damage, or deterioration of the product(s) up to the price of the item(s). Please note that all returned items undergo a thorough inspection, and items returned in a condition that we reasonably consider to be no longer sellable will not be refunded.
Make sure to ship the returned items in their original packaging or similar packaging that prevents any damage during transportation.
Once you have initiated a return, please ensure that you return the product(s) to us within 14 days of initiating the return.
Please note that you will be responsible for the cost and risk of returning the item(s), except in the case of faulty items.
Please be aware that this return policy does not limit or exclude any of your rights at law, including your statutory rights as a consumer under the Australian Consumer Law.
If you have any questions or need assistance with the return process, please feel free to contact our customer support team. We are here to help!
Refunds
At Ruggy, we value our customers and strive to provide the best possible service. We understand that sometimes you may need to return a rug, and we want to make the process as smooth as possible. Please read our refund policy carefully to understand your rights and responsibilities.
35-Day Return Policy We offer a 35-day return policy, which means you have 35 days from the date of receiving your item to request a return. To be eligible for a return, your rug must be in the same condition as when you received it, unused, and with its original packaging. You must also provide a receipt or proof of purchase.
Initiating a Return To start a return, please contact us at admin@ruggy.com.au and provide your order details. If your return is accepted, we will provide you with a return shipping label and instructions on how and where to send your package. Please note that we cannot accept returns that have not been requested in advance. We kindly ask that you allow up to 10 business days for your return to reach our warehouse. Once received, our team will process the return, which may take up to 5 business days.
Restocking Fee Please be aware that all returns are subject to a 20% restocking fee per item, which will be deducted from your refund. This fee covers the costs associated with processing and restocking returned items.
Damaged, Defective, or Incorrect Items We strive to ensure that all rugs are in perfect condition before shipping them to you. However, in the unlikely event that you receive a defective, damaged, or incorrect item, please inspect your order upon reception and contact us immediately. We will evaluate the issue and take appropriate measures to rectify it for you.
Exceptions and Non-Returnable Items Please note that certain items cannot be returned, including custom products (such as special orders or personalized items). If you have any questions or concerns about the eligibility of your specific item for a return, please get in touch with us, and we will be happy to assist you.
Sale Items and Gift Cards Unfortunately, we cannot accept returns on sale items or gift cards. These items are considered final sale and are non-refundable.
Exchanges If you wish to exchange an item, the fastest way to ensure you get the desired product is to return the item you have following the return process mentioned above. Once your return is accepted, you can make a separate purchase for the new item.
Refunds Once we receive and inspect your returned rug, we will notify you of the approval or rejection of your refund. Please allow up to 10 business days for your return to reach our warehouse and an additional 5 business days for processing. If your refund is approved, it will be automatically issued to your original payment method, minus the 20% restocking fee per item and freight fees.
Please note that the time it takes for your bank or credit card company to process and post the refund may vary.
If you have any further questions or concerns regarding our refund policy, please don't hesitate to contact us at admin@ruggy.com.au. We are here to assist you.
Pet Friendly
Stain Resistant
Easy Care
High Traffic
Pet Friendly
Love your pets but not the mess? Our pet-friendly rug is here to make life easier. Crafted with a tight weave, it resists snagging from claws and everyday wear, so your pet’s playful antics won’t ruin the beauty. Stain-resistant and easy to clean, it ensures that spills and accidents are no match for this durable, stylish addition to your home.
Pet Friendly
Love your pets but not the mess? Our pet-friendly rug is here to make life easier. Crafted with a tight weave, it resists snagging from claws and everyday wear, so your pet’s playful antics won’t ruin the beauty. Stain-resistant and easy to clean, it ensures that spills and accidents are no match for this durable, stylish addition to your home.
Stain Resistant
Say goodbye to panic and hello to easy cleanup with our stain-resistant rug. Whether it’s pet accidents or sticky little hands, this rug lets you tackle spills and messes with ease—leaving no trace behind. A practical solution for every home, ensuring that everyday mishaps stay under control, so you can focus on the fun!
Stain Resistant
Say goodbye to panic and hello to easy cleanup with our stain-resistant rug. Whether it’s pet accidents or sticky little hands, this rug lets you tackle spills and messes with ease—leaving no trace behind. A practical solution for every home, ensuring that everyday mishaps stay under control, so you can focus on the fun!
Easy Care
Relish the good times without the worry of ruining your ‘good rug.’ Whether it’s a glass of red wine with friends or playdough-filled playdates, our easy-care rug makes cleanup a breeze. Perfect for busy homes and families, it combines style with practicality, so you can enjoy life’s messes without sacrificing quality.
Easy Care
Relish the good times without the worry of ruining your ‘good rug.’ Whether it’s a glass of red wine with friends or playdough-filled playdates, our easy-care rug makes cleanup a breeze. Perfect for busy homes and families, it combines style with practicality, so you can enjoy life’s messes without sacrificing quality.
High Traffic
From sibling pile-ons to your energetic pets, this rug is built to keep up with it all. Crafted from durable fibers designed to withstand heavy foot traffic, it’s perfect for high-activity areas where the family gathers. Enjoy a rug that thrives on constant movement, without compromising on style or comfort.
High Traffic
From sibling pile-ons to your energetic pets, this rug is built to keep up with it all. Crafted from durable fibers designed to withstand heavy foot traffic, it’s perfect for high-activity areas where the family gathers. Enjoy a rug that thrives on constant movement, without compromising on style or comfort.
You asked, we answered!
Absolutely yes! It does not matter which product you buy, we want you to be 100% happy with your purchase and enjoy stress free delivery.
Yes, we ship all over Australia. Shipping is also free with any purchase! (For exclusions, please see our shipping policy)
We generally process orders within 1 business day. However, peak times and busy seasons are excluded and it might be dispatch in 2 or 3 business days.
Rugs are not just a floor covering, they are also a fundamental piece that brings the room together. Designing your room and it's aura are crucial once you consider you spend most of your time at home. Consider the colour and items of the room. Finally, choose your style and design the best version of your room. You should also consider the size of the rug in various rooms. But, don't worry. We got that covered for you. Click here to see our comperenshive rug size guide.
Absolutely! Our premium rug pad will give you everything you need from a rug pad. It's cushioned technology gives you comfartable walking and foot relief. Noise reduction is a bonus!
You can contact us through our contact page! We will be happy to assist you. Alternatively, you can click here or send your query to admin@ruggy.com.au
