Heritage Emeral Traditional Rug
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Overview
Heritage Rug
Emerald
3mm Pile - With backing
Made in India
The Heritage rug range has been inspired by the traditional carpet weavers & Artisians of the East!
Featuring a medallion design - it is made with traditional carpet techniques of low pile, soft tufts on backing.
Made from Chenille yarn which gives the soft lustrous look - the traditional Persian Design is classic yet fits well in the Bohemian trend that is Vintage yet transitional.
Available in 12 Colour ways & variety of Sizes.
Please Note:
This rug will appear lighter or darker depending on the amount of natural light the room has flowing in.
It is the nature of the chenille polyester fabrication and the way the light reflects from different angles that change the depth of colour.
*Free freight is not included on oversized rugs. Freight quote can be supplied prior to purchase.
Over size includes:
240X330
280x280
300x400
Shipping
Delivery Timeframe:
- Standard shipping time: 2-8 business days.
- Custom-made items: Up to 12 weeks.
- Separate packaging for rug pads/accessories.
- Delays may occur on Public Holidays.
Order Tracking:
- Orders shipped via various couriers.
- Tracking number provided when available.
- Track your order or send queries to: admin@ruggy.com.au
Inspecting Your Order:
- Inspect upon delivery for damage.
- For concealed damage/loss with no visible packaging damage:
- Report within 5 business days of delivery.
- Keep containers/packing materials for inspection.
- Don't sign for damaged items unless noted.
- If damaged, contact Ruggy for a replacement order.
- You may be responsible for filing a claim if you sign for or allow the delivery of damaged goods.
Contact:
- Email: admin@ruggy.com.au
Returns
At Ruggy, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, you may initiate a return within 35 days of the delivery date to receive a full refund (subject to return fees).
To be eligible for a return, please ensure that your original item is in its original condition and is returned without any of the following:
- Pet dandruff or fur
- Dirt or grass stains
- Signs of wear, washing, or improper care
- Damage, deterioration, or other stains
If the returned item(s) do not meet these conditions, we may reasonably deduct an amount from your refund to account for any use, damage, or deterioration of the product(s) up to the price of the item(s). Please note that all returned items undergo a thorough inspection, and items returned in a condition that we reasonably consider to be no longer sellable will not be refunded.
Make sure to ship the returned items in their original packaging or similar packaging that prevents any damage during transportation.
Once you have initiated a return, please ensure that you return the product(s) to us within 14 days of initiating the return.
Please note that you will be responsible for the cost and risk of returning the item(s), except in the case of faulty items.
Please be aware that this return policy does not limit or exclude any of your rights at law, including your statutory rights as a consumer under the Australian Consumer Law.
If you have any questions or need assistance with the return process, please feel free to contact our customer support team. We are here to help!
FAQ's
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